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consistent brand experience

brand integrity, consistency and customer service

improving brand delivery across entire networks

Getting everyone in the organization on the same page.

texaco franchise

Print and web program developed to enlist new Texaco retailers into the network.

shell franchise

Print and web program developed to enlist new Shell retailers into the network.

wholesaler franchise

Print and web program developed to enlist new Texaco wholesalers into the network.

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brand standards & Operations

Print and web program developed to ensure the highest facility operations standards and consistent customer service.

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convenience store standards

Print and web program developed to ensure the highest convenience store operations standards and consistent customer service.

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travel plaza standards

Print and web program developed to ensure the highest travel plaza facility standards and consistent customer service.

Retail Facility Standards & Appearance

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To improve brand integrity, consistency and customer service across your network, brand standards are key. Brand communication tools are often used in conjunction with a facility scoring system to evaluate the level of brand standards compliance at each retail outlet. Easy to understand guides provide retailers, brand representatives and mystery shoppers clear guidelines to understand and implement needed improvements.

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